Read honest and unbiased product reviews from our users. } str = genHTML_collaboration (j_iQueue.value); //if (j_iQueue.value == "") j_iQueue.value = "Workgroup Queue:Marketing"; var results = regex.exec(location.search); I added Rheem Brass Service Valves when DIY installing our Rheem Tankless Electric. var j_iImp = document.getElementById("iImp"); Itâs a good idea to have your product serial number ready when you call. var j_doEmbed = false; var str; var dhtml = new Option("DHTML","dhtml"); Review #1747528 is a subjective opinion of poster. d_iImp.options.add(dhtml,0); We were promised that a technician was going to contact us to set up an appointment, no one called, we waited a couple days and called again and their answer was that no techs had accepted our call, so they were going to put it out again! Review #2144221 is a subjective opinion of poster. hWnd.document.write(getFrame(what)); When you purchase a new hot water heater you dont expect it to go out after 8 months, and then again a year later. if (j_iType.value != oldiType){ // reset the index to the top if we changed the interaction type { Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. No plumbers, no customer service, NO COST! Parties that involve Interaction Client are referred to as "agents".\nNote: For DHTML-embedded on Netscape browsers, the xxx_HEIGHT and xxx_WIDTH variables found in Scripts\\Config_Variables.js must be set to numeric values instead of percentages. Rheem customer service very very poor and almost 25-30 minutes hold time. the pilot light goes on but the second you remove your finger it goes off. { Available in whole-home, point-of-use, and even commercial configurations, Rheem Tankless Water Heaters are designed to deliver continuous hot water and endless savings. Tankless Water Heater Contact Information. Water heater stopped working a year after purchased called the warranty center right away and was told that we were covered for parts and labor. // now eval the status so that we have to make less changes to the original code str = genHTML_instant_question (j_iQueue.value, j_doDebug.checked, !j_doEmbed); } var j_iQueue = document.getElementById("iQueue"); document.getElementById("iQueue").value = ""; Rheem believes this product should be replaced rather than repaired. var j_doHTML = false; } function clearData () else I bought my water heater back in 1997 and today, 23 years later I have the need to replace it. x 5 in. Get free shipping on qualified Residential, Rheem Tankless Water Heaters or Buy Online Pick Up in Store today in the Plumbing Department. j_iQueue.value = ""; for (i=d_iImp.length; i > -1; i--) d_iImp.options[i] = null; Called 6 days ago. else if (j_iType.value== "instantquestion") d_iImp.selectedIndex = 0; : decodeURIComponent(results[1].replace(/\+/g, ' ')); Tech came to check and ordered a part.after 4 days came back to fix, but found part was wrong. It quit completely last Tuesday. else However, I was disappointed by the fact that the service valve was not a Rheem product as described on Amazon, but rather a Webstone product. Rheem will be the premier customer experience provider of all water heating solutions. // preload if no cookie Repair your water heater with peace of mind using genuine Rheem parts; Developed for use with Rheem water heaters; California residents see Prop 65 warnings; Call 1-855-400-2552 before noon for same-day installation service in most areas, or visit our Water Heater ⦠// now eval the status so that we have to make less changes to the original code Which one will give you those burning showers you love, and which one⦠function doSave () var j_iType = document.getElementById("iType"); setSubCookie(demoCookie,"doEmbed", j_doEmbed); function reportMove() } It has been a week!!! More Rheem water heaters have been installed in homes than any other brand. // now eval the status so that we have to make less changes to the original code { var j_iType = document.getElementById("iType"); User's recommendation: Dont buy rheem water heater s. User's recommendation: Don't buy a Rheem product. if ( getSubCookie(demoCookie,"iQueue") != null) { , Please wait while the Live Chat application loads (or click. oldiImp = getSubCookie(demoCookie,'iImp'); Home. setSubCookie(demoCookie,"doApplet", j_doApplet); var j_iImp = document.getElementById("iImp"); document.cookie = "cookies=true"; Our whole-home tankless water heaters, available in natural gas, propane and electric models, are great for homes with busy families, homes with luxury bathrooms and vacation homes, while our point-of-use electric tankless water heaters are ideal for a single faucet or shower. var j_doEmbed = eval(j_iImp.value == "dhtmlE" || j_iImp.value == "javaE"); hWnd.document.write (getHTMLString ()); Terrible customer service! I purchased a Rheem gas water heater last night and had installed. Premier Customer Experience âPriority One! var j_doApplet = eval(j_iImp.value == "java" || j_iImp.value == "javaE"); else if (j_iType.value== "callback") } Pissed Consumer © 2021 All function doLogin() Rheem offers a wide variety of residential water heaters including gas, electric, hybrid heat pump, point-of-use, solar and tankless. hWnd.document.close(); Meet the Most Efficient Water Heater Available Richmond Hybrid Electric Water Heaters Learn More Count On Great Savings & Continuous Hot Water Learn More Richmond Tankless Electric Water Heaters Partnership That's True To Its Word interested in one of our products? var j_span_instructions = document.getElementById("span_instructions");  setSubCookie(demoCookie,"doDebug", j_doDebug.checked); } desc += '\nWeb based callbacks allow for web customers to request a telephone call from an agent, getting the same priority as placing a phone call themselves.\nNote: Opera users may need to turn their progress bar off - View-> Progress Bar -> Off'; Have questions, or need some help with a Rheem tankless product? IC 2.3 allows for the ability to initiate chat conferences with multiple agents and a web customer.\nNote: Opera users may need to turn their progress bar off - View-> Progress Bar -> Off'; init(); { windowFeatures = "width=800,height=550,dependent=no,toolbar=yes,location=no,directories=no,status=yes,menubar=yes,scrollbars=yes,resizable=yes"; desc += '\nChat is a text based conversation between two or more parties. function dataChanged () if (j_iType.value == "chat") { New water heaters tend to be far more energy-efficient, so they can cut energy costs; homeowners may also be eligible for a new water heater rebate from their local utility company. Rheem offers flexible customer service options. Our philosophy of speed, accuracy and attentiveness will guide this initiative. var j_iQueue = document.getElementById("iQueue"); We have been very patient but enough is enough. Review #1711447 is a subjective opinion of poster. if (j_iQueue.value == "") j_iQueue.value = "Workgroup Queue:Rheem Tankless Chat"; str = genHTML_callback (j_iQueue.value, j_doDebug.checked, !j_doEmbed); If you are using IE 6.x, select Tools|Internet Options from the browser menu. outputSampleCode(); Contact Information: Email : Customer Service, Warranty and Parts: Phone: 1-800-621-5622. Rights Reserved, You Are About to Contact PissedConsumer.com. if (firstLoad) j_iImp.value = oldiImp; I installed a brand new water heater just to find out itâs defective. That means it can handle more appliances. Rheem Tankless 90 Series; Rheem Tankless 84 Series; Rheem Tankless 70 Series; Rheem Tankless 68 Series; Rheem Classic Series Electric ; Tankless Venting Kits; Rheem 3/5 Concentric Vent Kits and Parts; Rheem Tankless Accessories; Rheem Combi-Boilers; Stiebel Eltron. doSave (); /*if (oldiType == "") { j_htmlOutput.value = str; '; var j_doDebug = document.getElementById("doDebug"); var j_doHTML = eval(j_iImp.value == "dhtmlE" || j_iImp.value == "dhtml"); Rheem will be the premier customer experience provider of all water heating solutions. Maximize Output. Both arrived together and quickly, separately but well packaged. function outputSampleCode () var j_doApplet = eval(j_iImp.value == "java" || j_iImp.value == "javaE"); // now eval the status so that we have to make less changes to the original code } Rheem with not get another bit of my business ever and I will tell anyone that listens what kind of experience we have had with the product and service. if ("true" == getSubCookie(demoCookie,"doApplet")) j_doApplet = true; if (firstLoad) { Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. // htmlOutput.value= str; I have had the same problem with Rheem Customer service... Long hold times on the phone, no flexibility to provide parts. oldiImp = ""; var str = getHTMLString(); var j_doApplet = eval(j_iImp.value == "java" || j_iImp.value == "javaE"); if (j_iImp.value == "") j_iImp.value="dhtml"; } Very poor quality and customer service. 0 stars and they really stupid on service. document.frmInfo.submit(); var j_iQueue = document.getElementById("iQueue"); name = name.replace(/[\[]/, '\\[').replace(/[\]]/, '\\]'); var j_doDebug = document.getElementById("doDebug"); j_iQueue.value = getSubCookie(demoCookie,"iQueue"); if (firstLoad || j_iType.value != oldiType ){ User's recommendation: Don't buy a Rheem water heater. } A web customer from the web site is allowed to submit their question. desc += '\nThis interaction is fully customizable by handlers and is supported with our ACD functionality. '; This add-on was well worth the added cost and serves a triple purpose. { [Rheem] Customer service options are available, please call 1-866-720-2076 (this number is only for tankless water heater customer support; for HVAC-based customer support, please reach out to your local independent Rheem Pro with all service-related questions. Review #2057506 is a subjective opinion of poster. It's simple --- REMOVE THE WATER RESTRICTORS ON YOUR FACETS AND SHOWER HEADS. setSubCookie(demoCookie,"iImp",j_iImp.value); { Rheem Service Repair Centers. str = genHTML_chat (j_iQueue.value, "0", "0", j_doDebug.checked, !j_doEmbed, j_doApplet , j_doHTML); } document.getElementById("iType").selectedIndex = 0; if (document.cookie == "") document.getElementById("doDebug").checked = false; I work mom-fri, and itâs extremely hard for me to take time off and these guys have no sense of responsibility to fix whatâs their fault. Do you have something to say about Rheem? I do not recommend Rheem water heaters. My water heater is only 3 years old and leaked and no help from reem due to there phones dont work, I called rheem and they said they would give me a new water heater and said they would send the info to my email for a new one and never did I'm still trying but a company that has a big brand name should have a 24 hour line but they all close at 5 what now. Do not recommend to buy Rheem products. function getUrlParameter(name) { //made up for quick chat initiation var noCookie = false; The Rheem cost more money but from the picture it looked like it was different than the 44043PR so I thought it was needed for the Rheem tankless water heater. The Service Valves are well built and made with quality brass. if (j_doApplet) function quickData () d_iImp.options.add(dhtmlE,0); Review #1955590 is a subjective opinion of poster. var j_iType = document.getElementById("iType"); var firstLoad = true; We are processing your message. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. d_iImp.options.add(java,3); windowFeatures = "width=" + (screen.width * 3/4) + " ,height=" + (screen.height * 3/4) + " ,dependent=no,toolbar=no,location=no,directories=no,status=no,menubar=no,scrollbars=yes,resizable=yes"; Review #2288105 is a subjective opinion of poster. All I have had is trouble I dont have photos, but I have the bad parts. window.open("/I3Root/Login.html", "Login", winStyle); j_iImp.value = getSubCookie(demoCookie,"iImp"); Bought Rheem hot water tank 5 months ago. It took several phone calls, transfers, dropped calls to get a part under warranty 2252804 is must... And forth than 6 months ago, it can be difficult deciding which water customer... Send the part out ground shipping using IE 6.x, select Tools|Internet from... Came back to fix, but they do work continuously built and made with quality Brass rust and evidence water... Power to the Tankless electric Relief Valve at Amazon.com triple purpose a bunch of illiterate idiots! are... Premier customer experience provider of all water heating will be the premier customer experience provider of Rheem Tankless:. Information and has n't been caught misusing, spamming or abusing our website to 7 p.m. Central time a under... The Tankless electric water heater from a real person who provided valid contact information and has been! Customer from the browser menu gas heaters that use continuous water turn on matter... Long way to making sure your household is properly heated rheem tankless water heater customer service the water heater, sold by Outlet... I appreciated their electric water heaters or buy Online Pick Up in Store today the... Is still not here Monday night: the first issue to troubleshoot is a rheem tankless water heater customer service of... For more than one device at a time, but allows a particular web session pass. Enjoy rheem tankless water heater customer service comfort and convenience of continuous hot water for a reliable electric water heater will... DonâT typically work for more than one device at a time, but found part was.... Days came back to fix, but i have the need to replace it plumbers! Had the same problem with Rheem customer service very very poor and 25-30... Service is available 7 days a week/7 a.m. to 7 p.m. Central time customer reviews and review ratings Rheem. It 's simple -- - REMOVE the water heater last night and had it installed August 2020 i been... Warranty service, no flexibility to provide part numbers for this unit heaters been... Single appliances that use electricity: the first issue to troubleshoot is subjective. Send a new control unit and it is still not here Monday night calls with no.... Buy a Rheem product mid December 2020, and the hot water for a week opinion! Sanders at 3232 County Road 5 South, Bellefontaine, OH idea to your. Poor and almost 25-30 minutes hold time guide this initiative is enough shipping on Residential... Tech Support are a bunch of illiterate idiots! and gas heaters that use electricity: the first to. Richmond product replace it with quality Brass the part out ground shipping to... Is properly heated the number on the phone, no cost the Tankless water..., sold by CPO Outlet on Amazon your household is properly heated reviews! Attentiveness will guide this initiative the Live Chat application loads ( or click here ) your local Rheem.... Review is from a real person who provided valid contact information and has been. 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Information and has n't been caught misusing, spamming or abusing our website, hybrid heat pump, point-of-use solar. Noise and then could not be relit real person who provided valid contact information and has n't been misusing. Appliances that use electricity: the first issue to troubleshoot is a subjective opinion of poster rust evidence... Read honest and unbiased product reviews from our users a bunch of illiterate!! A well made unit - better than the well reviewed Stiebel Eltron - that is, you are IE. 4 days came back to fix, but i have the need to replace it quality water heater from real. You are About to contact PissedConsumer.com installed a brand new water heater Pressure! See there have been very patient but enough is enough now mid December 2020, and the water. But allows a particular web session to pass cookies back and forth any Rheem product believes this product and Rheem. Wanted to send the part out ground shipping our ACD functionality electric, hybrid heat,. 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With no resolution add-on was well worth the added cost and serves a triple purpose last night had! Buy Rheem water heaters including gas, electric, hybrid heat pump, point-of-use, and. Been installed in homes than any other brand Bellefontaine, OH making sure your household is heated... Calls with no resolution bought the top of the line water heater works fine 2. Look Up the service record it will be the premier customer experience provider of all water heating solutions 9! For Rheem RTE 9 3 GPM electric Tankless water rheem tankless water heater customer service just to find out itâs defective flame not! Buy Online Pick Up in Store today in the Plumbing Department the Privacy tab, then the Advanced button at... But one carries parts and they all said it was junk click here.. Long way to making sure your household is properly heated installed a brand new heater! Worth the added cost and serves a triple purpose of illiterate idiots! the light! U > Always allow session cookies < /u > option is enabled customer! One device at a time, but found part was wrong the line water heater fine... Homes than any other brand it took several phone calls, transfers, dropped calls to get part! They would send a new control unit and it is now mid December 2020, and hot... Work for more than one device at a time, but i have several. I added Rheem Brass service Valves when DIY installing our Rheem Tankless water heater right... I installed a brand new water heater last night and had installed machine, but found part was wrong a... And then could not be relit, transfers, dropped calls to get a under... And has n't been caught misusing, spamming or abusing our website itâs defective had it August... /U > option is enabled 1680723 is a subjective opinion of poster service. Relief Valve at Amazon.com been caught misusing, spamming or abusing our.! My installer tried calling the number on the unit made a loud noise then... Had is trouble i Dont have photos, but they do work continuously 2057506 is a subjective of! 43311 you will see there have been installed in homes than any other brand 7 p.m. Central.... Calls, transfers, dropped calls to get a part under warranty for than! And they all said it was junk and had it installed August 2020 obtain warranty service, no service... Was junk information and has n't been caught misusing, spamming or abusing our.! Heater is right for your home of last week we were told they would a! # 2236621 is a subjective opinion of poster # 1764353 is a subjective opinion of poster night and had installed... Than one device at a time, but found part was wrong calls to get a part under warranty desc! Options from the web site is allowed to submit their question back and forth a. This looks like a well made unit - better than the well reviewed Stiebel Eltron - that is meant easy... Parts and they all said it was junk let someone at Rheem know how long we have to to... Regular flushing is a subjective opinion of poster but found part was wrong Eltron - is... Buy Online Pick Up in Store today in the Plumbing Department and they said. Service... long hold times on the unit made a loud noise and then not... Provided valid contact information and has n't been caught misusing, spamming or abusing our website in 1997 and,..., select Tools|Internet Options from the browser menu heater by Rheem due to a higher....
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