Contact the American Express billing department if your account has not been placed with a collection agency. Every time you get a debt collection call for someone else, make sure to note the number the person called from, the name of the collection agency and the personâs name. Payments can be made to ARSI online at https://www.arsiwebpay.com. Phone number not displayed. First, they used to call , now sending me settement offers in mail. The number for AMEX billing is 1-800-472-9297. Someone above wrote that this number is not actually AmX but is for a debt collection agency called American Global Express Collections. The following is a debt settlement letter for an account with American Express. View the outcome, letters, cost, time to complete. If you contact American Express directly, it may be willing to work with you to bring your account current and resume making payments. I am refusing to pay $100 because I already paid it and they are double billing me. If that is the case then the only remotely possible reason they might call me would be related to Amazon. Report as inappropriate | Reply to. This message is for **** this is Shelly Todd Gates from American Express. My father had an account with Chase Bank. You can call Elan Financial Services at (800) 343-7064 toll free number, write an email, fill out a contact form on their website www.elanfinancialservices.com, or write a letter to Elan Financial Services, 1255 Corporate Dr, Irving, Texas, 75038, US. After providing login information to the phony American Express page -- and regardless of whether the login information is correct -- users are presented with real- ⦠Client had 4 accounts totaling $68,685.74. Please contact a Customer Service Representative at 1-888-395-ARSI (2774) if you would prefer to pay over the phone, with a wire transfer, or to send a check by mail. Scam! Apr 16, 2020 02:34 PM | Rate Comment 0. So i have charged off account of $900 with AMEX from 2013. Please call me at 877-434-3248 . But i feel like they are not real AMEX. American Express may be more willing to work with you than the collection agency in helping you establish a payment arrangement you can afford. bubba. He passed away on Dec. 20, 2012 leaving behind my mother who is 90 and legally blind. I'm calling on a recorded line this message is for **** this is cara(?) Twenty-four hours later I received a phone call on my work phone from Zwicker and Associates. Please reference the account number. Caller: American express a debt collection company. I have been notified about an outstanding debt; what are my payment options? calling from American Express it's very important that you return my call please call me at my toll free number ⦠It is not too Late to Call American Express Directly. I do not have an american express. Called and left message it was an attempt to collect a debt. On Tuesday, January 20, 2009 I received a letter from American Express dated 1/14/2009 that stated my account is being reviewed for collections. If you are unsure whether your account has been turned over to a collection agency, the AMEX billing department can advise you. While the caller isnât required to give you their name, they do have to give you the name of their employer under the Fair Debt Collection Practices Act . They identify themselves as an Attorney that has been retaine American Express Debt Settlement Letter. Said they were American Express A DEBT COLLECTOR. Contact Elan Financial Services customer service. In the letter, you can see the final negotiated resolution where the client saved 75%.They paid back only $4,200.00 on the balance owed of $17,019.67. From past year out of no where "American express global collection" has been contacting me to collect this debt. Debt settlement with American Express - Nationwide Credit. 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