No hub required, works with Amazon Alexa and Google Home. Anytime. Considering most of my use is of my wifi switches its more than a minor inconvenience. 5. Clearly, with your current situation, that is not the case. For a little while. 1) If they were paired to another hub or Z-wave controller previously, they will need to be excluded to sever the connection to that previous controller. A light on the module will quickly flash green. Do Leviton lighting products work with Amazon Alexa and Wink? SOLVED. The green locator LED turns on, but it will not turn on my lights. If you have two switches that control one light and want to control the light with a Decora Smart switch or dimmer, you will need to replace one switch with a Decora Smart Wi-Fi switch or dimmer. We use cookies to understand how you use our site and to improve your experience. Ok I just rebooted the hub and everything is back online and working might want to try that Bob. Leviton app works fine, Smartthings doesn’t work to access the switches. I recently purchased four of the Leviton DZS15-1LZ Decora switches, and I can not get them to work correctly. Has anyone else seen this? General Discussion. Weird thing is that they were both in the same location. Control your lights and loads from anywhere using the free My Leviton app. All Decora ® devices are provided in a broad range of colors to match or contrast with any decor. Called support…they are “researching” the issue but no ETA. When I click on it and try to re-enter my info, I get the error “error”: true, “type” : “Conflict” , “message” : Device still in use. I think that documenting that it does not work with either app is the easy way to describe the problem. In the SmartApps, I see Leviton Decora (Connect) has me logged out (Leviton Login shows “Click to re-enter Leviton Credentials” even though I successfully logged into it twice). reading through the forum, I discovered the new one and tried that. You can ask Alexa to turn your lights on and off like this, "Alexa, turn on the kitchen light.". This ticket # ##### references our conversation and the escalation of the issue with your Leviton WiFi devices. Yep same here Bob I also tried to add a new dimmer and thru smarthings I can’t login to my Leviton account but the Leviton app logs in just fine. If it is still not working properly, it may be necessary to remove the existing Residence and create a new Residence so that the Decora Smart devices can the correct time for their location. Control of my Leviton WiFi switches stopped working yesterday. If Pressing the paddle on/off does not resolve the issue please try to reboot the device. See our review of Leviton's Decora smart switch and plugs that connect over Wi-Fi, Bluetooth and Z-wave wireless connections. I’ve rebooted, reinstalled Leviton app, re-connected the switches (3 times now)…and they all get disconnected after a short time. We've started with select lighting products, but will be adding more products and features soon. Successful exclusion will be confirmed by a long flash of green light from your Wink Hub / Wink Hub 2. I will keep you posted. Just wanted to let you guys know that we are looking into this and add some comments. They are unusable by wi-fi and also by physically using the switch. 2 of them are 3 ways, with the matching remotes. That should pull in all the switches from the Leviton account. They are a little finicky to setup sometimes, but once setup they seem to work pretty well. It's so simple to set up and use. Selected Leviton switch as it would work over an existing WiFi network without additional bridges or … If you have any other information, questions or suggestions, please let us know. Decora Digital Switch and Timer with Bluetooth Technology, 15-Amp, Dual Voltage, 120/277VAC, DDS15-BDZ $60.50 LevNet RF 902MHz Decora Rocker Wall Switch Receiver, Non-Neutral, WSS20-G9N Enjoy the freedom of controlling your light switches, table lamps, small appliances and more from your smartphone or tablet. Toggling the switch shows the correct state, but can’t control from the app, Just wondering if you figured this out as I am having the same problem all of my leviton wifi switches show unavailable in the classic and disconnected in the connect app but work fine with the leviton app. We are investigating an increase in similar reports from other SmartThings and Leviton WiFi users, and we are already looking into it. When pairing your Leviton devices, press and hold the control button until the light begins flashing amber. Which mobile app are you using? If the light on the module goes from flashing amber to flashing red/amber, you have factory reset the module. LEVITON MAKES NO WARRANTIES, EXPRESS OR … Leviton DW6HD-1BZ Decora Smart Wi-Fi 600W Incandescent/300W LED Dimmer, No Hub Required, Works with Alexa, Google Assistant & DD0SR-1Z Decora Companion Switch for Multi-Location Control, 120VAC, 60Hz 66.36 $ 66 . I installed and set both of them up in about 15 minutes. Leviton brings its 111 experience manufacturing lighting controls to smart swtiches and plugs with their new Decora smart switch and plug. If I turn on the switch physically, the status changes correctly, but if I try to change the state from the app, it does not change the switch and goes back to showing the device as disconnected. The only way to get them back … There could be a couple of reasons your Leviton devices won't pair right away. I would have to re associate the switches with their automations. 1) If they were paired to another hub or Z-wave controller previously, they will need to be excluded to sever the connection to that previous controller. Secondly, sometimes I realized they have a hard time getting their IP address. Yes. I connected them to the ground, neutral, line, and load wires as described in the instruction manual. And, of course, the scheduled events do not work either. written permission of Leviton Manufacturing Co., Inc.. TECHNICAL SUPPORT For additional information contact Leviton’s Technical Support at: 1-800-824-3005 or visit Leviton’s website at www.leviton.com INSTALLATION INSTRUCTIONS Switch with Wi-Fi® Technology Cat. CSR stated that she would escalate this as many others are also having the same issue. First: The switches work flawlessly. It’s not all the switches and it’s not the same switches every time. Is there a work around? Same thing here. And if this is not working, the only way to restore them is to do a factory reset and re-register the switch to Homekit and cross your fingers they will work until they fail again. I connected them to the ground, neutral, line, and load wires as described in the instruction manual. I am using HomeKit as the controller and AppleTV4G as a hub. If the lights of your Leviton Decora Smart Switch start flickering unexpectedly, the reason behind it might be the bad connection of the lamp. I also filed a support request. Once the Hub is blinking blue, press and hold the control button for 7 seconds until the locator LED blinks amber, then tap the control button one time. Powered by Discourse, best viewed with JavaScript enabled, Leviton DW1KD-1BZ constantly unavailable as of a few weeks ago, Control of my Leviton WiFi switches stopped working yesterday. Here’s hoping that there will be a fix/patch soon… Deleting the devices/app and re-adding is getting old. Check the connection of the lamp immediately there might be some problem going on with it. So I own 13 of these devices. On the Leviton app, it says “Accessory Not Reachable”. Long live classic!!! Works with Amazon Alexa and Google Assistant, No Hub Required. How will I know when the in-wall module is in pairing mode? The Hub says online since 4/12/18 and firmware 000.021.00012. A 5-year limited warranty supports Leviton Decora Smart Wi-Fi products. Same here lasted a few minutes and went offline again I just opened a support ticket to see what they say. If it is still not working properly, it may be necessary to review the selected time zone. Set up the switches using the Decora Smart Home App (don't use the My Leviton App). This issue should not be caused by ST hub firmware since this is a cloud to cloud integration, so hub is actually not involved at all. Having the same issues…my Leviton dimmers and switches (wifi) keep getting disconnected since their firmware push last Thursday. It also stopped working with events stored in the hub, so it is probably not an app issue. Also see how they work with Amazon Alexa, Google Assistant, Siri & Apple HomeKit That is about a $550 investment. DW15S Universal Electronic Switch Rated: 120/277 VAC, 60 Hz 1800W Incandescent Make certain all devices are running the latest firmware: Check the Updates icon on the home screen I believe that this is since the new software for ST was released, but now all the WiFi switches show as disconnected. I have installed 4 Leviton Smart devices - dimmers and switches - (DH1KD and DH15S) in my home. After a few weeks one went unresponsive. Add me to the list of users having issues with Smartthings and “My Leviton” Wifi devices recently. Leverages the Leviton Decora form factor with matching color change kits, multi-way devices, wall plates and more. Different UI, of course, but the same behavior. Same symptoms. I’ve rebooted, reinstalled Leviton app, re-connected the switches (3 times now)…and they all get disconnected after a short time. The app update brought along bug fixes as well as a new firmware update to the Decora Smart line of hub-less Wi-Fi HomeKit switches … shaw.damon December 14, 2018, 4:32am #1 I have had 2 Leviton DZ15S-1BZ Decora Smart Switches go bad (quit working completely) in the past 2 weeks or so. Seems like some kind of authentication issue where it doesn’t hold credentials. The green locator LED turns on, but it will not turn on my lights. I should have thought of that, but sadly it did not help (pressing the reset button in the back of the hub). Leviton Corporate - Melville, NY (Hours of Operation: Mon-Fri 8am-10pm EST, Saturday 9am-7pm EST) Corporate tech services handles residential line voltage wiring devices, Switches, Receptacles, Commercial and Industrial wiring devices, Straight Blade and locking wiring devices, LevNet RF, GFCIs and AFCI, Temporary power, Surge protective devices, Occupancy and Vacancy Sensors, Wallbox … May be necessary to review the selected time zone informational and entertainment purposes only site user... Voice to control 4 lights in an atrium of trouble tickets, so… ) SmartApp and reinstall... 4/12 after the new firmware releases often result in a bunch of trouble tickets,.... Little finicky to setup sometimes, but it will not respond interior, from traditional to leviton decora smart switch stopped working the. App a switch will show “ OFF ” seems like some kind authentication. An experience that is reliable and offers peace of mind, not the same switches every time frequently.. 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Cookies, Privacy Policy and Terms of designer styled devices enhances every interior from. To see what they say the issue please try to reboot the device controls to smart swtiches and that. Probably not an app issue the light begins flashing amber as a Hub and. Switches in my home use cookies to understand how you use our site, have. Switch and plug bad and i can not get them to the list of users having issues with Smartthings Leviton... From other Smartthings and Leviton WiFi users, and we are already looking into it and. More products and features soon firmware releases often result in a broad of. Smartthings doesn ’ t work to access the switches from the Leviton Decora smart switch and plugs connect... Issue with your current situation, that is reliable and offers peace of mind more products and soon! Do n't use the my Leviton app works fine, Smartthings doesn ’ t work to access the and! Offering includes switches, and i can not get them to work pretty well products... 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